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The first and most important step is choosing a photo that will create the best results. You may already have a photo or you may plan to take one. Either way, you need a HIGH RESOLUTION IMAGE (a large digital image). The higher the resolution, the sharper and larger the image can be. Below is a list of guidelines for your file size:

Use an image more than 2MB in size
Use an image more than 1800 x 1800 pixels in size
Use an image with between 180-300 DPI (Dots Per Inch)

If you’re planning on taking a photo, use a digital camera that can take a high quality, high resolution digital photograph. You may have to adjust your settings to get the highest picture quality. Below are some guidelines when taking your photo:

Limit the use of zoom. Zooming takes resolution away from the image.
Get as close to the subject as possible to utilize all the space. The face should take up most of the photo.
Make sure there is adequate lighting; dim photos make for a dim product.

We’ll check the image after you upload it and tell you if it’s going to be OK for the Pogo Head size you chose. Please note: because these are one of a kind items, all sales of Pogo Heads are final.

Most importantly, you must own the rights to the image(s). If you took the photograph that you’re sending us then you own the rights. If someone else took the photograph, you need permission from that person to use the photograph for a Pogo Head. If you used a professional photographer he or she should be able to provide you with a release form. If you upload a licensed image or an image you do not own the rights to, we will not be able to produce your Pogo Head.

Photo Formats

Once you select your Pogo Head, you will be asked to upload your photo(s). Please note that we accept JPEG, JPG, GIF, PNG, TIFF, TIF, EPS, AI, and PSD files.

Finding Your File Dimensions

Windows Computers: You can hover your mouse over the image file and a pop-up will appear with the width and height or you can right click on the image in the folder and select properties and then click on the summary tab and click advanced and then you should see the dimensions in pixels.

Mac Computers: Right click (control click) on the image in the folder and select Get Info and you should see the size in pixels under dimensions. Also if viewing your folders in column view, you should be able to see the dimensions in the right most column when an image is selected.